ServiceTitan job data is live — every date range queries your ServiceTitan account directly (Valley and Towers run the same technicians through the same ServiceTitan tenant). Google review data covers both brands, all 8 locations — Valley: West Jordan, Lehi, Orem, South Jordan, Salt Lake City; Towers: Murray, Salt Lake City, Lehi — 5,814 reviews combined, back to 2014. Matching tries, in order: exact name, common nicknames (Bill/William, Jon/Jonathan), likely misspellings (Lu/Lue), a same-household guess when a surname is otherwise unique, and — if no customer matches at all — a technician named directly in the review text. Every match is labeled with a confidence level so low-confidence guesses are easy to spot-check.
Date range changed — click "Apply date range" to load it.
Reviews by Technician — 3★ and Above
Reward-eligible view. Live ServiceTitan completed jobs matched to reviews in the selected date range.
| Technician | # Reviews (3★+) | Avg Rating |
|---|
No 3★+ matched reviews in this date range.
Reviews Not Matched to a Job/Customer
In range, but couldn't be tied to a technician — no customer match at any confidence level, and no technician named in the review text.
| Reviewer | Rating | Review Date | Reason |
|---|
Every review in this date range was matched.
All Reviews by Technician — Including 1★ & 2★
Full visibility view for coaching, including low ratings that are never reward-eligible.
| Technician | Total Reviews | 3★+ | 1–2★ | Avg Rating |
|---|
No matched reviews in this date range.
Matched Reviews — Detail & Confidence
Every matched review, lowest-confidence first, so fuzzy/guessed matches are easy to double-check.
No matched reviews in this date range.